Frequently Asked Questions
Can I cancel or change my order?
You can always cancel your order as long as we have not started to process it. Follow this link in the order confirmation to get to the overview. Important: If the order status is “pending” or “new”, you can still easily cancel the order.
Can I get a non-binding quote?
Yes, we’ll be glad to provide an offer for you. Please write us an email (firstname.lastname@example.org) and detail your designs or ideas for designs. You can also use our inquiry form. We’ll provide you with an offer in 1-2 business days max.
Returns - what are the conditions?
Should you not be completely happy with your purchase (for example, due to a flaw in the print), then we’ll be glad to take it back and reimburse you or send you a new item.